IGNAT ‘IGGY’
CHAKAROFF

I build conversational agents and automation systems that help businesses operate more efficiently and serve their customers better.

• AI customer operations for WhatsApp, Instagram and web
• Arabic + English conversational agents
• Booking, CRM, reporting and analytics workflows
• Built in Riyadh for KSA business realities

Transformed an underutilized facility into a thriving wellness and tennis destination in Riyadh, combining sport, community and technology.

• Scaled operations into a 4-court (starting from 3), high-frequency academy
• Built online booking, AI-assisted scheduling and operational workflows
• Integrated coaching, events and community programs

Enterprise reconciliation and automation consulting for complex business environments.

• Enterprise reconciliation, matching and automation
• Operational finance and workflow design
• Product structure, requirements and client delivery
• Complex B2B SaaS and financial operations

Helped drive academy-side strategy and operations, growing courts, classes, events and community engagement across Saudi Arabia.

• Supported multiple tennis courts and a wide range of classes
• Helped organise and execute many events and tournaments
• Developed performance systems and coaching operations
• Built partnerships and drove business development